Quality

At the centre of everything we do, Rototherm's high quality and performance is guaranteed by an uncompromising approach to quality.

Rototherm's policy has always been to maintain a consistently high level of quality and reliability throughout its product range and service to customers.

The company has worked energetically towards establishing comprehensive quality controls ad has earned a worldwide reputation for product quality.

This reputation has been confirmed by formal approval to Quality Assurance standard ISO9001:2008.

All calibration standards are traceable to national standards thus allowing the issuing of test or calibration certificates when required.

British Rototherm is approved by major companies in the United Kingdom and throughout the world, for the supply of instrumentation and associated products.

Click here to download our ISO Certificate


Customer Satisfaction Survey

Each year we conduct various surveys amongst our customer base. These range from quarterly surveys such as our Customer Satisfaction Survey to more irregular surveys where we are trying to obtain your view on specific products or services, for example the Website feedback survey.


Product Returns

In the unlikely event that you need to return a product - please click here for details on how to return a product to us.